Return & Refund Policy

1. Return Period

We offer a 30-day hassle-free return policy.

If you are not satisfied with the product, you can apply for a return or exchange within 30 days of receiving the product.

2. Return Policy

To ensure product quality and safety, returns must meet the following conditions:

• Unused and unopened products

• The packaging is intact and does not affect resale.

• Valid order confirmation

3. Non-returnable items

The following items are not eligible for return:

• Opened or used personal care products

• Damage caused by personal reasons

• Returns received after the 30-day return period

4. Return and Exchange Policy

If the product you receive has any of the following problems, you can apply for a free replacement:

• Damaged or defective products

• Wrong product sent

We will cover the relevant shipping costs.

5. Return address

Room 1372, 13th Floor, Fuk Cheong Building, 63 Hoi Yuen Road, Kwun Tong, Kowloon

6. Refund Policy

Refunds will be issued within 3-7 business days after the returned goods have passed inspection.

7. Return shipping costs

For returns not due to quality issues: the customer bears the shipping costs.

For returns due to quality issues or incorrect shipment: we will cover the shipping costs.

8. Application Methods

Please contact us through the following methods:

Email: flashsaleservice@outlook.com