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Urban City Commuter Collection
Weekend Escape & Travel Edit
Everyday Casual Carryall Line
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Shipping & Delivery Policy

1. Order processing time

All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays).

2. Delivery Area

We offer global shipping services.

3. Transportation method and delivery time

Delivery time: 7-15 business days

Logistics methods

We will automatically select the best delivery method based on the order address, including but not limited to:

United States Postal Service (USPS) / UPS / FedEx (within the United States)

DHL Express/Aramex (International Express)

EMS/ePacket (International Standard Delivery)

Actual delivery time may be delayed due to uncontrollable factors such as customs clearance, weather, and local logistics conditions.

4. Transportation Policy

All products come with free standard shipping by default.

5. Shipping Instructions

After your order is shipped, you will receive an email containing the tracking number.

Logistics information is usually updated within 1-3 business days.

6. Explanation of Shipping Delay

The following situations may cause delays:

Customs inspection

• Weather or flight issues

• Holidays are peak shipping periods

All delivery times are estimates and not guarantees.

7. Customs duties and taxes

International orders may be subject to customs duties or import taxes.

All costs are borne by the customer.

8. Address and delivery issues

Please be sure to fill in the correct shipping information:

Customers are responsible for any loss of packages due to incorrect addresses or undeliverable items.

Once an order is shipped, the address cannot be changed.

9. Special Notes

This product is a personal care item.

We recommend checking the packaging for damage as soon as possible after signing for the package.

Opened products are generally not eligible for return or exchange (except for quality issues).

10. Lost/damaged packages

Please contact us in the following situations:

• Package lost

• Damaged goods

We will assist in communicating with the logistics company to resolve the issue.

11. Contact Us

For any shipping-related questions, please contact:

Email: flashsaleservice@outlook.com